Privacy Policy

1. Overview

TrueTime (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and services (collectively, the “Services”).

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, upload videos, or communicate with us. This may include:

• Name and contact information
• Account credentials
• Practice videos and associated metadata
• Usage data and analytics
• Device and browser information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and analyze practice videos to generate TrueTime metrics
• Communicate with you about your account and updates
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who perform services on our behalf
• Legal authorities when required by law
• Other users only as you explicitly authorize (e.g., parent-athlete connections)

5. Video Data and AI Processing

Practice videos you upload are processed using AI and machine learning models to detect motion, filter dead time, and calculate verified practice minutes. Video processing occurs on secure servers. Original videos may be retained to allow re-analysis as our models improve. You can request deletion of your videos at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at the email below.

8. Children's Privacy

TrueTime is designed for use by young athletes with parental consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app or via email. Your continued use of the Services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@truetime.app.